Privacy

Security

Find out more about the security measures we use on the Payment & Security page.

Privacy Policy

In accordance with data protection legislation, we collect, process and use your data solely for the purposes of contacting you and establishing and maintaining our mutual business relationship. We do not sell personal data and only disclose such data to third parties where they are partner companies that assist us in providing our services. Mandatory legal requirements remain unaffected.

In particular, we use the data you provide to fulfil and process your order. To fulfil the contract, we pass your data on to the shipping company responsible for delivery, insofar as this is necessary to deliver the ordered goods. To process payments, we pass the necessary payment details on to the financial institution responsible for the payment and, where applicable, to payment service providers commissioned by us or to the payment service selected by you during the ordering process.

Use of Data for Information by Email

If we receive your email address in connection with the sale of goods or services, your subscription to one of our newsletters, your participation in one of our competitions or an enquiry, and you have not objected to this use, we reserve the right to send you regular email offers for similar products from our range that you have already purchased or in which you have shown an interest.

You may object to this use of your email address at any time by sending a message to the contact address described below or by using the designated link in the email. You will not incur any costs other than the transmission costs charged at the basic rates, namely the subscription or connection costs of your telephone or internet provider.

Cookies

We use cookies to personalise content and advertisements, provide social media functions and analyse access to our website. We also share information about your use of our website with our social media, advertising and analytics partners. Our partners may combine this information with other data that you have provided to them or that they have collected through your use of their services.

You can configure your browser to display a warning before a cookie is stored. You may also choose not to benefit from personalised cookies. In this case, certain services may not be available.

Google Analytics / Personalised Advertising

This website may use analytics services such as Google Analytics, a web analytics service provided by Google. Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable an analysis of your use of the website.

The information generated by cookies about your use of this website, including your IP address, may be transmitted to and stored on Google servers, including servers in the United States. Google uses this information to evaluate your use of the website, compile reports on website activity for website operators and provide other services relating to website and internet usage. Google may also transfer this information to third parties where required to do so by law or where such third parties process the data on Google’s behalf.

You can prevent cookies from being installed by adjusting the settings in your browser software. Please note, however, that in this case you may not be able to use all the functions of this website to their full extent.

You can also prevent Google Analytics from using your data by installing the Google Analytics opt-out browser add-on. Further information about data protection at Google can be found at Google Analytics – Privacy and Google – Privacy Policy and Terms. The Google Analytics opt-out browser add-on is available at Google Analytics Opt-out Browser Add-on.

When you use this website, data collected about you may be processed by Google and other analytics services in the manner described above, or in a similar manner, and for the stated purpose.

Where users have agreed that their web and app browsing history may be linked by Google to their Google account and that information from their Google account may be used to personalise advertisements, Google uses the data of these signed-in users together with Google Analytics data to create audience lists for cross-device remarketing.

For this purpose, Google Analytics initially collects Google-authenticated IDs from users of this website. These IDs are linked to the users’ Google accounts and therefore constitute personal data. These IDs are then temporarily linked to our Google Analytics data in order to optimise audiences.

Visitor data may include the end user’s location, search history, YouTube history and data relating to websites of Google partners. This data is used to obtain aggregated and anonymised cross-device statistics concerning the behaviour of users of our website.

Integration of the Trusted Shops Trustbadge

The Trusted Shops Trustbadge is integrated into this website to display our Trusted Shops quality seal and any reviews collected, and to offer Trusted Shops products to buyers following an order.

This serves to protect our legitimate interests in optimally marketing our offering, which prevail in the context of a balancing of interests. The Trustbadge and the services advertised through it are provided by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany.

When the Trustbadge is accessed, the web server automatically stores a so-called server log file. This contains, for example, your IP address, the date and time of access, the volume of data transmitted and the requesting provider, and documents the access. This access data is not evaluated and is automatically overwritten no later than seven days after the end of your visit to the website.

Further personal data is only transferred to Trusted Shops if, after completing an order, you choose to use Trusted Shops products or have already registered to use them. In this case, the contractual agreement concluded between you and Trusted Shops applies.

Use of SalesViewer® Technology

This website uses SalesViewer® technology provided by SalesViewer® GmbH to collect and store data for marketing, market research and optimisation purposes on the basis of the website operator’s legitimate interests pursuant to Article 6(1)(f) GDPR.

A JavaScript-based code is used for this purpose to collect company-related data and process it accordingly. The data collected using this technology is encrypted using a non-reversible one-way function known as hashing. The data is immediately pseudonymised and is not used to identify visitors to this website personally.

You may object to the collection and storage of data at any time with future effect by clicking the designated opt-out link. This places an opt-out cookie for this website on your device. If you delete the cookies in this browser, you will need to click the link again.

Your Stored Data

Under the Swiss Federal Act on Data Protection (FADP), you have the right to receive information about your stored data free of charge and the right to have inaccurate data corrected. You may also request that your data be deleted where it is no longer required for processing the contract. You may also request that your data be blocked.

Requests for information, blocking or deletion may also be submitted electronically to the responsible office. For questions regarding the collection and processing of your personal data, and for requests for information or correction, please contact our customer service team at info@duco.ch. Further information and contact details can be found in our Legal Notice.

Microsoft Clarity

This website may use analytics services such as Microsoft Clarity, a web analytics service provided by Microsoft Corporation (“Microsoft”). Microsoft Clarity uses so-called “cookies”. These are text files that are stored on your computer and enable an analysis of your use of the website.

The information generated by cookies about your use of this website is transmitted to and stored on Microsoft servers, including servers outside the European Union. Microsoft uses this information to evaluate your use of the website, compile reports on website activity for the website operator and provide other services relating to website and internet usage.

Microsoft may also transfer this information to third parties where required to do so by law or where third parties process the data on Microsoft’s behalf.

You can prevent cookies from being stored by adjusting the settings in your browser software. Please note, however, that in this case you may not be able to use all the functions of this website to their full extent.

Further information about data protection in connection with Microsoft Clarity can be found at Microsoft Clarity Terms and in the Microsoft Privacy Statement.

When you use this website, data collected about you may be processed by Microsoft and other analytics services in the manner described above, or in a similar manner, and for the stated purpose.

SECURITY

Your data will be collected, processed and used by us in accordance with the data protection law exclusively for the purpose of establishing contact, establishing and maintaining the mutual business relationship. We do not sell personal data and only provide this data to third parties if they are partner companies that help provide the service. Exceptions to this are mandatory legal provisions. In particular, we use the data you provide to fulfill and process your order. In order to fulfill the contract, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. To process payments, we pass on the necessary payment data to the credit institution responsible for the payment and, if applicable, the payment service provider commissioned by us or to the payment service you selected in the ordering process.

Use of data for information via email

If we receive your email address in connection with the sale of a product or service, entry in one of our newsletters, participation in one of our competitions or an inquiry and you have not objected to this, we reserve the right to To send you regular offers by email about products similar to those you have already purchased or those you are interested in from our range. You can object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided in the e-mail, without incurring any costs other than the transmission costs according to the basic tariffs - i.e. the subscription/ Connection costs from your telephone/internet provider arise.

Cookies

We use cookies to personalize content and ads, to provide social media features and to analyze access to our website. We also share information about your use of our website with our social media, advertising and analytics partners. Our partners may combine this information with other information that you have provided to them or that they have collected from your use of the Services. You can set your browser so that a warning appears on the screen before saving a cookie. You can also opt out of the benefits of personal cookies. Certain services cannot be used in this case.

Google Analytics / personalized advertising

These websites may use analysis services such as Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that enable your use of the website to be analyzed (more on Google cookies). The information generated by the cookie about your use of this website (including your IP address) is transmitted to Google servers (also in the USA) and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or if third parties process this data on behalf of Google.

You can prevent the installation of cookies by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to fully use all of the functions of this website. Additionally, you can prevent your data from being used by Google Analytics by installing the Google Analytics deactivation browser add-on. Further information about data protection at Google can be found at https://www.google.com/analytics/learn/privacy.html and https://www.google.ch/intl/de/policies/ as well as how to deactivate Google Analytics at https://tools.google.com/dlpage/gaoptout/. When you use this website, data collected about you may be processed by Google and other analysis services in the manner described above or in a similar manner and for the purpose stated above. If users have agreed to have their web and app browsing history linked to their Google account by Google and to use information from their Google account to personalize ads, Google will use data from these logged in users together with Google Analytics data to Create audience lists for cross-device remarketing. To do this, Google Analytics first collects Google-authenticated IDs for users on this website, which are linked to these users' Google accounts (i.e. personal data). Google Analytics then temporarily links these IDs with our Google Analytics data in order to optimize the target groups. The visitor data includes: end user location, search history, YouTube history and data on Google partner websites and is used to obtain aggregated and anonymized statistics on the behavior of our website users across devices.

Integration of the Trusted Shop Trustbadge

The Trusted Shops trust badge is integrated into this website to display our Trusted Shops seal of approval and any reviews collected, as well as to offer Trusted Shops products to buyers after an order. This serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in the optimal marketing of our offer. The Trustbadge and the services advertised with it are an offer from Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.
When you access the trust badge, the web server automatically saves a so-called server log file, which contains, for example, your IP address, date and time of retrieval, amount of data transferred and the requesting provider (access data) and documents the retrieval. This access data is not evaluated and is automatically overwritten no later than seven days after the end of your site visit. Further personal data will only be transferred to Trusted Shops if you decide to use Trusted Shops products after completing an order or have already registered for use. In this case, the contractual agreement between you and Trusted Shops applies.

Use of SalesViewer® technology

On this website, data is collected and stored for marketing, market research and optimization purposes using the SalesViewer® technology from SalesViewer® GmbH based on the legitimate interests of the website operator (Art. 6 Para. 1 lit.f GDPR). For this purpose, Javascript-based code is used to collect company-related data and use it accordingly. The data collected using this technology is encrypted using a non-recalculated one-way function (so-called hashing). The data is immediately pseudonymized and is not used to personally identify the visitor to this website. The collection and storage of data can be objected to at any time with effect for the future by clicking on this link HERE in order to prevent SalesViewer® from collecting data within this website in the future. An opt-out cookie for this website is stored on your device. If you delete your cookies in this browser, you must click this link again.

Your stored data

According to the Federal Data Protection Act (DSG), you have a right to free information about your stored data (Art. 8 DSG) and a right to correction (Art. 5 Para. 2 DSG). In addition, you can request that your data be deleted if it is no longer needed to process the contract and also request that your data be blocked. Requests for information and requests for blocking or deletion can also be sent in electronic form to the responsible authority. If you have any questions about obtaining and processing your personal data or for information and correction requests, please contact our customer service: info@system4.ch. Further information and contact details can be found in our legal notice.

Microsoft Clarity

This website may use analytics services such as Microsoft Clarity, a web analytics service provided by Microsoft Corporation (“Microsoft”). Microsoft Clarity uses so-called “cookies”, text files that are stored on your computer and enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is transmitted to Microsoft servers (also outside the European Union) and stored there. Microsoft uses this information to evaluate your use of the website, to compile reports on website activity for the website operator and to provide other services relating to website activity and internet usage. Microsoft may transfer this information to third parties if required to do so by law or if third parties process this data on Microsoft's behalf. You can prevent the storage of cookies by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to fully use all of the functions of this website. Further information about data protection at Microsoft Clarity can be found at https://clarity.microsoft.com/terms and https://privacy.microsoft.com/ de-de/privacystatement. When you use this website, the data collected about you may be processed by Microsoft and other analytics services in the manner described above or in a similar manner and for the purposes stated.